our capabilites
Providing technology for smart Healthcare BPO solutions
From claims processing to patient support, our Healthcare BPO services ensure seamless operations with accuracy and compliance. Powered by industry expertise and cutting-edge technology, we streamline everything from medical billing to EHR management—so healthcare providers can focus on what matters most: patient care.
Track Record
7
+
- Medical Billing & Coding
- Insurance Verification & Claims
- Patient Scheduling & Support
- Regulatory Compliance
- Healthcare Data Management
- Provider Credentialing
our core principles
Stronger Teams, Smarter Processes, Better Tech.
People
We use AI-powered screening to identify top talent before human evaluation, ensuring a skills-based hiring process. Our dedicated teams in the Philippines integrate seamlessly into client operations, providing expertise and workforce stability.
Process
We refine workflows, eliminate inefficiencies, and integrate automation to ensure consistency, reduce risk, and improve outcomes. From recruitment to management, we deliver a smooth, scalable offshore solution.
Technology
Our tech ecosystem integrates AI, automation and real-time analytics to streamline operations. With enterprise-grade security, cloud tools and Class A facilities in Manila, Cebu and Clark, we ensure reliability and performance.
Healthcare BPO Solutions for Every Sector
Why Choose Us
105
+
- Medical Billing & Coding
- Patient Scheduling & Support
- Electronic Health Records (EHR) Management
- Revenue Cycle Management (RCM)
- Medical Transcription Services
- Regulatory Compliance Support
- Clinical Data Management
- Supply Chain & Inventory Management
- Pharmacovigilance Support
- Customer & Sales Support
- Telehealth Support Services
- Medical Data Processing & Analytics
- 24/7 Help Desk & Technical Support
- Claims & Insurance Processing
- Compliance & Documentation
- Claims Processing & Adjudication
- Eligibility & Benefits Verification
- Denial Management & Appeals
- Premium & Payment Processing
- Customer Support & Inquiry Handling
Trusted brands work with us
Why Choose Us
Powering Businesses with Healthcare BPO Services Since 2018
We’ve been delivering tailored Healthcare BPO solutions across industries, driving efficiency, reducing costs, and enhancing business performance. By focusing on automation, compliance, and customer experience, we help companies streamline workflows, scale operations, and stay competitive in a rapidly evolving market.
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Tailored Solutions
We create customized BPO strategies to meet the unique needs of each business, driving efficiency and performance.
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Expert Support
Our dedicated teams deliver 24/7 support for smooth customer interactions and reliable operations.
OUR FOUNDER
Meet the visionary behind OutForce
Joe Johnston
CEO
Over 105 clients across the globe and 750+ staffed agents.
13+ Google Reviews
"OutForce handled everything seamlessly, from recruitment to HR and admin. The team they built felt like an extension of ours. Communication was clear, onboarding was quick, and we didn’t have to worry about a thing."
"Partnering with OutForce was one of the best decisions we made this year. They brought structure, clarity, and a team that hit the ground running. We’ve scaled faster and more smoothly than we thought possible."
Stephen J Ross
CEO - Ross Insurance Brokers"The OutForce team have been fantastic and professional at every turn. From onboarding to day-to-day support, they made the process smooth and stress-free. We’ve felt supported the entire way through."
